Jacksonville Journal Courier Reader's Choice Award [PDF]

"I have lived in my present location for 18 years and, up until about 3 months ago, have never had a rodent problem. After finding 8 mice within a 2 week period, I definitely knew I needed to call in professionals. Also, I have a terrible fear of the little critters! I called a local exterminator, but I was not pleased with their service and the problem continued after their treatments. Then I called Reliable Pest Solutions. Reliable is not only getting rid of the pests, they also inspected both the inside and outside of my house and let me know where the most likely entry points were located. Alex, my serviceman, is knowledgeable, courteous, and always willing to answer any questions I might have. And the professionalism demonstrated by everyone I have spoken to is outstanding. I am extremely pleased with the plan they have chosen for me, and I will not hesitate to recommend them to anyone with a pest problem.

Pat Dorman, Macomb, IL

“Reliable provides us with fair pricing and expedient services. Reliable is always accommodating and will work around our schedules. I would personally recommend Reliable Termite & Pest Control to any commercial or residential customer.

John Reusch, Manager Environmental Services, Great River Medical Center, Burlington, Iowa

“…What other companies we were contracted with couldn’t do, Reliable has been able to. If there is a problem, they are more than willing to come and take care of it. I would highly recommend Reliable to anyone.”

Mark Denbow, Superintendent of Schools, Silex School District, Silex, MO

“..Reliable…has furnished all our needs for the previous six years. Anytime we have additional request they have been here promptly to service the problem. They set up a monthly schedule… you will always know when to expect them. We have always been very pleased with the service they have provided.”

R. W. Moore, Super 8 Motel Bowling Green, MO

“…Reliable is responsible for the pest management program at our processing facility. They have been instrumental in the set up and implementation of the “Good Manufacturing Practices” (GMP) program at ADM/Quincy. Their excellent mapping system and record keeping is a key to the GMP program. Their friendly personnel have addressed any problem that arises promptly and in a courteous and professional manner. Their ideas and suggestions have aided in an efficient pest control program for ADM/Quincy.”

Michael J. Dobson, Quality Control Manager, ADM Processing, Quincy, IL

“…The Monroe City R-1 Schools have used Reliable Termite & Pest Control services for several years. We have been very pleased with their services. I would recommend this company…”

Donald E. Loveland, Superintendent, Monroe City R-1 Schools, Monroe City, MO

“Illini Community Hospital has used Reliable Termite and Pest Control since 1997. We are very satisfied with their prompt, dependable and friendly services as well as their good customer relations.”

Phil Craven, Manager Plant Operations,

Starla Lewis, Supervisor, EVS Illini Community Hospital, Pittsfield, IL

“Good Samaritan Home has contracted with Reliable…since March of 1992. We have been very satisfied with their services. The technicians are always friendly and professional. If at any time we have a problem before or after our scheduled services they are always willing to accommodate our needs.”

Frances Crabtree, Housekeeping Director. Good Samaritan Home, Quincy, IL

“For the past 15 years we have utilized Reliable. They provide pest control services for not only our Nursing Home but also for our apartment program and our mental health group homes. We have been very satisfied with the service we have received. Any time we have any special needs they have been prompt to respond. Any time we have had any concerns they have been eager to assist.

Paul Ewert, Chief Executive Officer, Beth Haven Nursing Home and Residential Care, Hannibal, MO

“Hannibal School District #60 has done business with Reliable Termite & Pest Control for several years. Their work and attention to service “after the sale” has been commendable. I would recommend checking into their services to anyone …”

Dana Ruhl, Business Manager, Hannibal School District # 60, Hannibal, MO

“Reliable Termite & Pest Control has provided our pest control services for about three years. I have found them to be responsive to any questions we have or problems we encounter. That is to say that they are quick to respond to problems we identify, and act in a manner that says they understand the seriousness of the situation. Prior to our involvement with Reliable, we had fairly serious issues related to rodents (mice) during the cold weather. For the past two winters we have had virtually no rodent infestation that I am aware of. ..I credit the program Reliable established as a huge reason for this dramatic turnaround. I have found them to be good people who know their business and work hard to do what they say they will do, and I commend them for your consideration. “

Bob Florence, Administrator, Lewis Memorial Christian Village, Springfield, IL

“Pittsfield Healthcare Center has received excellent pest control services from Reliable since 1995. I have been extremely satisfied with the services they have preformed over that period of time. Their knowledge and follow-through of a pest management program is excellent. I have been very satisfied with their service and am happy to recommend and endorse Reliable for any needs regarding pest control management.”

Lexie Conner, RN, C, Pittsfield Healthcare Center, Pittsfield, IL

“Reliable has been providing pest control services to St. Vincent’s Home for several years. We have had excellent service provided by a very professional and knowledgeable staff. I would definitely recommend their services to others.”

Brenda Whatley, Administrator, St. Vincent’s Home, Quincy, IL

“Reliable has provided pest control services to Blessing Hospital for close to two decades. The staff is responsive and goes out of their way to find solutions to any pest problem. They are knowledgeable and eager to please. Many areas of our facilities must be inspected or treated after hours. Reliable works with the various departments to find a time that does not disrupt patient care. All in all, Reliable service representatives are fun while providing professional expertise. I would recommend their company to anyone.”

Rose Hamann, Director, Environmental Services, Blessing Hospital, Quincy, IL

“Reliable Pest Control has for the past several years serviced all of Dot Foods pest control service needs. My first responsibility with Dot Foods was to set up a complete sanitation program based on Good Food Warehousing practices, utilizing American Institute of Baking (AIB) recommended food warehousing…We had a desire to bring our Pest Control Program up to full AIB guidelines. Reliable was quick to respond to our initial request to do this. Gene Scholes worked closely with me throughout the process. By the end of the first year we had a fully revised documentation package supplied by Reliable, with revised pest control and inspection criteria… which met all our requested implementation changes. I was extremely pleased when another National Pest Control company solicited our business, their major selling point being their “Unique” Food Warehousing services and documentation criteria…ALL of which, and more we already had implemented into our own internal program…with the support provided by Reliable. Reliable has continued to work with us as we continually update our Pest Control program to meet the most current regulatory and Food Industry advisory organizations guidelines. Reliable has come through for me when I needed them… the reason I am glad to provide this recommendation for their services.

Dennis Kette, Sanitation Manager, Dot Foods, Mt. Sterling, IL

Doug Ruble, Director-Plant Operations, Hannibal Regional Hospital, Hannibal, MO

“Reliable has done our facility for the past several years. The staff is very professional and courteous…anytime we call them; they are prompt to take care of the problem. As far as my administration, Reliable is the best termite and pest control company that we have had here at Levering Health Care Center.

Wentric Williams, Administrator, Levering Regional Health Care Center, Hannibal, MO

“We have had Reliable servicing our nursing home for a number of years. They have always been courteous and friendly. They respect the residents and their rights. We are happy with their services and will continue to use them.”

Linda Hudson, Dietary Supervisor, Luther Manor Retirement and Nursing Home, Hannibal, MO.

“The Clark County R-1 Schools have used the Reliable Termite & Pest Control Services for several years and have been totally satisfied with the services that they have provided for us….We are totally satisfied. We would recommend them to anyone interested in these services.

Kim Frazee, Director of Buildings and Grounds, Clark County R1 Schools, Kahoka, MO

“Lewis County Nursing Home has been a customer of Reliable for many years. Pest control is a major concern for nursing homes and we have been extremely pleased with both the service and products that they use to keep our building pest free. I highly recommend them for other facilities in the health care industry.

Mildred Huebotter, Lewis County Nursing Home District, Canton, MO

My Husband and I own 8 units and manage 62 additional apartments and houses…a total of 31 separate properties. We have utilized the services of Reliable for over two years and find both the sales representative and the service technicians to be most cooperative, pleasant and professional. We are happy and pleased to report we are “bug free” and heartily recommend Reliable for all your pest treatment and control. Thank you for giving Reliable the opportunity to serve you.

Betty M. Still, Manager, MO and C LLC, Jacksonville, IL

“We have been very pleased with Reliable’s services. When we have any kind of problem big or small Reliable has taken good care of us. The staff has been helpful and courteous.”

Betty Allen, Maintenance Director, Ester Boehm RN, Administrator, Heritage Manor Nursing Home, Mt. Sterling, IL

“Tri County has been doing business with Reliable for about 15 years. We at Tri-County have found it very easy to do business with Reliable…I would recommend you see for yourself.

Shirley Whetstine, Administrator, Tri-County Nursing Home, Vandalia, MO

“I am pleased to announce that we just had another very successful food safety audit, conducted by ASI Consultants on behalf of ALDI Foods. The plant scored 940 out of a possible 1000 points, and we were very pleased with that score. In the area of pest control, we scored 197 points out of a possible 200 points. The three point deduction was for the cleaning of electrocuters. We do it on a monthly basis, but they like it done on a weekly basis. It had nothing to do with the work preformed by Reliable. The work performed by Reliable again ended with a perfect score. My thanks to you and to the people that service our account on continued excellent ratings on the work done by Reliable here at the Hannibal Pillsbury Plant.”

Carmen Mazzei, Plant Manager, The Pillsbury Company, Hannibal, MO.

“I would like to take this opportunity to commend your company and express my appreciation of the effectiveness of your pest control program. When the Keokuk Housing Authority awarded the Pest Control to Reliable on January 1, 1997, the Agency was experiencing a roach problem in several apartments. As of the date of this letter, there has been a dramatic reversal of the roach problem…I feel the largest part is the result of your technicians thoroughness, knowledge, and enthusiasm. The technicians that have worked at our projects genuinely seem to enjoy what they do and the end result bears this out. It is my pleasure to recommend your company. If you share this letter with any prospective clients, it should be noted that this reference is unsolicited. It was prompted by my satisfaction with your company.”

Steven Tabvone, Executive Director, Keokuk Housing Authority, Keokuk IA.

“Reliable has been our pest control company for several years now and we have found their service to be second to none. The technicians are always friendly and professional. They are ready and willing to spend that extra time it takes to investigate and solve little problems that sometimes come up between visits. Our tenants find them courteous and thoughtful.”

Kathy Gilmore, Manager, Paris Senior Citizens ousing, Paris, MO